- In-charge of Key/Strategic Accounts; maintain customer relationships and generate new sales opportunities
- Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
- Owns the contract and contract renewals for new work for an existing client.
- Pursuit of opportunities for account growth and new business.
- Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
- Ensures that client issues are dealt with in an efficient manner.
- Raise and follow-up on Change Request Orders and invoices, and is responsible for payment collections.
- Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
- Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
- Understanding of company capabilities and service, and effectively communicates all offerings to the client.
- Provides input on all account activity, including status and call reports on a weekly basis.
- Proven Account Management/Sales skills required in order to create, maintain and enhance customer relationships
- At least 8 years industry experience in BFSI
- Minimum 5 years in managing key accounts/Sales in IT Solutions and Services.
- Technical competence will be an added advantage (understand software, hardware, networks, etc)
- Motivated, goal oriented, persistent and a skilled negotiator
- High level of initiative and work well in a team environment
- Excellent written and oral communication skills
- Handles stressful situations and deadline pressures well
- Plans and carries out responsibilities with minimal direction
- Excellent Client Management and Communication Skill
- Have current relationships and connections with C Levels
- Proven track records in meeting sales target
Qualified candidates are invited to submit detailed resumes in MS Word format to the following consultant:
Name: Joseph Syho
EA No.: R108657
Mobile No.: 8455 7048
Email address: firstname.lastname@example.org
All applications are treated in strictest confidence.
We regret that only short listed candidates will be notified.
HRM3 Asia Pte Ltd
Licence No. 00C4167